Tag Archives: Consulting

Confidence Through Clarity: Charting your path to a better Customer Experience

For all of us there are the small work problems. “Why does no one put paper in the printer?” “How many updates does this laptop need?” “Why can’t I hear this person on my Skype call?” Then there’s the big problems. “How hard is my team thinking about what our customers really want?” “How do I know my team has ...

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Digital Transformation is Hurting your Bottom Line

Digital Transformation is all the rage again. How can this be? It even has a “cool” new acronym (DX) in case you don’t want to waste time pronouncing two words. As you may have noticed, digital transformation has been “all the rage” for a decade or so. Perhaps this isn’t necessarily the case, but it occurs to me that this ...

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Time for a Career Change?

Well the good news is we have zero laser jet printers in the office. And the other good news for you is that I’m hiring. You see, excitement is building around brands and large nonprofits adopting test and learn culture. Here at Clearhead I see that spark igniting in the eyes of clients we work with weekly here in the ...

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