• Cryptocurrency that Cares

    I interviewed the top minds in the Bitcoin world about how nonprofits can benefits from this digital currency. Click here to learn more.

  • Writing and Publications

    Digital Strategy, Innovation, Co-Creation, Crowdfunding, Nonprofits, Volunteerism, Advocate Programs and Bitcoin are my passions. I often get to write about them. Click here to read more.

  • Speaking

    I've been keynoting and speaking at a variety of conferences for the last eight years. I'd love to hear more about yours. Click here to learn more.

You can’t buy personalization. I promise.

You can’t buy personalization. Why not? Because it’s not a single technology point solution. Don’t get me wrong: when it comes to technology point solutions you can buy product recommendation tools. You can buy testing tools that allow personalization. You can buy audience segmentation tools. You can even buy a data warehouse. But you can’t buy personalization. So why not? ...

Read More »

Digital Transformation is Hurting your Bottom Line

Digital Transformation is all the rage again. How can this be? It even has a “cool” new acronym (DX) in case you don’t want to waste time pronouncing two words. As you may have noticed, digital transformation has been “all the rage” for a decade or so. Perhaps this isn’t necessarily the case, but it occurs to me that this ...

Read More »

innovators: charlie cole, chief digital officer of Tumi

(This post first appeared on Cleahead.me) When I wrote my latest book I wanted to create a field guide for product innovation. Something that practical product and innovation champions could use to help tactically create a process to get the best ideas for new products and improved existing products from their staff. As my co-author and I interviewed digital product experts, ...

Read More »

innovators : interview with michael perman

(this first appeared at Clearhead.me) Earlier this year I ran across a great quote from Michael Perman in Innovation Leader Magazine in which he defined innovation as “the ability to perceive alternative realities and the courage to move toward those visions”. Perman is the former Senior Director of Global Innovation (“Dean of Innovation”) at Gap Inc., and a former executive with ...

Read More »