Recently I’ve run across two blogs that are great examples of how companies can build stronger relationships with their customers. Southwest Airlines has just launced its blog after doing quite a bit of research. They appear to have gotten off on the right foot. They encourage comments, they use multiple guest authors and those authors follow up later to answer ...
Read More »Google Calendar
That's right. Google has just launched it's new calendar application. This is another really sweet Web based app from Google and best of all it's free. All you need in an invitation. But how does it work? How do you set up meetings? How does it alert you to events? Can you share your Calendar with others? Find out all ...
Read More »Disasters and health records
After Katrina the Society did a lot to help cancer patients recover or recreate records related to their disease. It gave impetus to discussion at the Futureing and Innovation Center about supporting a nationwide system of health records. It’s clear that some sort of health record system is badly needed for a variety of reasons. There’s an article in Wired ...
Read More »In the crossfire?
Jeez, you never know when you’ll be a bystander to some kind of warfare. It is reported in today’s Wired News that Six Apart blog platforms like TypePad–the host for FISpace–were down Tuesday because they are associated with an anti-spam company called Blue Security. Apparently Blue Security is figuring out how to deal with spam, and one powerful spammer launched ...
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