Organizational Change

Sometimes Success Begins at Failure

HBS Working Knowledge: Innovation: Sometimes Success Begins at Failure I don’t know how many times the idea of building a knowledge base of failed efforts in order to learn from them has come up, but somehow nobody takes it seriously enough to do it. I understand, however, that the US Army has a department of Lessons Learned at some place ...

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Are Your Employees Bowling Alone?

In a Harvard Business Review article (reprint available here) entitled “Are Your Employees Bowling Alone? How to Build a Trusting Organization,” author Douglas Smith appied Robert Putnam’s (Bowling Alone) concepts of social capital to business. Bowling alone was Putnam’s metaphor for the civic disengagement: in 15 years, the numbers of bowlers grew, but much fewer were bowling in leagues. The ...

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Beware corporate culture

The report on the dysfunctional management culture at NASA that contributed to the destruction of the shuttle Columbia shows that corporate culture can be a killer, literally.

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The fast weblog

Fast Company Now You management mavens may want to check-out Fast Company’s weblog. It’s a pretty good example of blogging for exchange of information (although FC has been called “pornography for middle-managers”: tantalizing fantasies of non-hierarchical management, entrepreneurial employees, and lightning-fast innovation–things that never seem to come true in real organizational life).

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