Organizational Change

Retiring

For those of you not familiar with this site, I’ve been blogging here since 2003. Did we even call it blogging back then? That’s a question for internet historian and my co-author Randal Moss to answer. No matter what the answer is it’s been my home for a long time. But times change and people move. This will be my ...

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Develop a Culture of Experimentation

Change is hard. Culture eats strategy for breakfast. People love innovation (every idea is great) OVER experimentation (let’s actually test those ideas). We’ve heard all of these thing before and believe in them. The real question is how do you change that thinking? How can you improve your innovation by developing a culture of experimentation? I was honored to host ...

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Better Personalization through People

Seems like a pretty simple concept right? It’s actually a lot harder than you think. While personalization is set to push a revenue shift of some $800 billion to the 15% of companies that get it right, no one ever said it would be easy. And all the kumbuya’ing around the fire about believing in the strategic value of personalization won’t change ...

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GateHouse Takes Big Step Toward Data-Driven Culture

What do I do on a daily basis at Clearhead? This! (This orignially appeared here) Traditional media companies are struggling to compete in a changing landscape–a landscape that requires both agility and digital product innovation to capture the attention of an increasingly distracted consumer. GateHouse Media publishes more than 600 community papers and manages 555 websites, making it one of the ...

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