Fundraising

The American Cancer Society’s Futuring and Innovation (FI) Center is pleased to announced its third funded innovation–Team ACS. Submitted by Lisa Meyers Brown, vice president for marketing in the Eastern Division, Team ACS allows participants of non-Society events such as fun runs, marathons, triathlons, and bike races that are not produced or affiliated exclusively with other charities to raise money ...

Suspicions confirmed! A new study (about CRM), commissioned by Amdocs, shows that 63 percent of customers believe that customer service has not gotten better over the past five to 10 years–and most of those customers think it has gotten worse. Even more sobering, 85 percent of respondents said that even a single bad experience with a customer service representative would ...

PND News – Google Founders Plan Company Foundation Okay, maybe that Google IPO will do more than make a few people stinking rich. I said, maybe.

Urban Institute Releases Study on Effective Philanthropy :: PNNOnline :: Yeah, foundation grant practices often leave a lot to be desired. I say that from experience.