How Do You Respond When People Sign Up?

Mere minutes after leaving a comment on  PGreenblog
bemoaning the lack of actionable CRM blogs, I ran across a post at the Jim Berkowitz’s e-Journal.
Jim linked to a post at MediaPost’s s Email Insider titled, "Missing The Chance To
Say ‘You’re Welcome."I’m forwarding it on to several people in my
organization.

The post discussed the opportunity most organizations miss by not sending a
better response to customers/members when they sign up for a newsletter or
register for a site. If your organization signs people up online and you want to
get your relationships with them off to a better start, I highly recommend
it.

Thanks for the link, Jim.

Regards,

Glenn

(Cross-posted at Customer Service Experience.)