Tag Archives: Retail

The Future of Retail at SXSW

It is already that time of year! I’m almost exhausted thinking about it, and it hasn’t even happened yet. That’s right. It’s time for SXSW. I’m very excited to be speaking for the 8th year in a row. This year myself and Geoff Knox will be running a Problem Solution Mapping workshop (based on gamestorming activities) for retail leaders. In this ...

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You can’t buy personalization. I promise.

You can’t buy personalization. Why not? Because it’s not a single technology point solution. Don’t get me wrong: when it comes to technology point solutions you can buy product recommendation tools. You can buy testing tools that allow personalization. You can buy audience segmentation tools. You can even buy a data warehouse. But you can’t buy personalization. So why not? ...

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Are You Driving to Data-Driven? Announcing the Clearhead Digital Maturity Journey

(This post first appeared on Clearhead.me) Is your culture ready for experimentation, test and learn, and data-driven decision making? Where are you and where do you want to be? These are important questions to ask as you approach FY17. We’ve been asking executives like you these same questions with our benchmarking survey. And for the past four years we’ve been ...

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