Tag Archives: Change

Confidence Through Clarity: Charting your path to a better Customer Experience

For all of us there are the small work problems. “Why does no one put paper in the printer?” “How many updates does this laptop need?” “Why can’t I hear this person on my Skype call?” Then there’s the big problems. “How hard is my team thinking about what our customers really want?” “How do I know my team has ...

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Why we love NTEN/NTC : The Video

From my day job….Our great intern Dustin helped put this together. Enjoy.

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Presumed Abundance

Have you all seen this? I pray that this concept exists somewhere in the nonprofit world. You see some nonprofits do make it big. And they would be happy to fund other nonprofits. I know I would be happy to do that with Lights. Camera. Help. Read on to find out more on why this would be a genius thing ...

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Crowd Source your Design Non Profits!

My good friend Jon Dunn is volunteering for Wildlife SOS and is helping with their Web Strategy. He sent me a note for all my readers to check this out. They are crowdsourcing their homepage designer.  Can you help them? Will this work? Will it not? Can they find someone for $1,200 in awards? Jon has promised to do a ...

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