Google algorithms / funny outcomes / ACS IM

Another TypePad author’s blog references a funny event, and a sad truth about Google. It is clear that the author wrote a piece on IM’s that automatically answer questions, and a young girl thought he was a sort of IM encyclopedia. Interesting concept through … if would arm the ACS National call center with IM capabilities it could open up a whole new dimension to communicating with the patients that we service. The IM is very sterile and affords a sort of detached safety, and although some patients want to speak with a human, some want pure anonymity. My interesting take on the use of IM in business.

IM / SNS/ and Corporate Intranets

A short bit on this website illuminates the fact that Dave Pollard is giving a two week long dialogue on the value of the corporate intranet when there is so much free software to facilitate connectivity.

There must be something about the corporate intranet that so advanced above any of the free and common systems to perpetuate it. Can all of those CIOs be wrong and wasteful? I am intrigued to find out if it is more of ego that keeps CIOs beating the proprietary system drum over freeware and shareware. I hear and understand the objection to installing Instant Messenger software on all computers (outside contacts waste time), but also can facilitate a heck of a lot of collaboration. As with life it is a trade off.

Wiki Wiki

Stowe Boyd provides a great overview of the wiki technology. His explanation and insight into the possible uses of the wiki are what makes the article a good read. The concept of a collaborative blackboard where anyone can write or erase is novel, but I find the social constructs and self governance of the wiki most fascinating.

You too can start your own network

A new software package for just under $300.00 gives users the power to create their own social software sites using Personal Home Page technology.