Innovation

innovators : Aswan Morgan, Jet’s Head of Personalization

{This post first appeared on the Clearhead.me blog} There are a lot of people, brands and technology companies out in the market talking about personalization. More often than not they want you to buy something to enable “next generation” personalization. At Clearhead, we believe that personalization needs to be powered by exceptional people, process, culture and technology and focused on ...

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innovators: charlie cole, chief digital officer of Tumi

(This post first appeared on Cleahead.me) When I wrote my latest book I wanted to create a field guide for product innovation. Something that practical product and innovation champions could use to help tactically create a process to get the best ideas for new products and improved existing products from their staff. As my co-author and I interviewed digital product experts, ...

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innovators : interview with michael perman

(this first appeared at Clearhead.me) Earlier this year I ran across a great quote from Michael Perman in Innovation Leader Magazine in which he defined innovation as “the ability to perceive alternative realities and the courage to move toward those visions”. Perman is the former Senior Director of Global Innovation (“Dean of Innovation”) at Gap Inc., and a former executive with ...

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It’s the most wonderful time of the year! SXSW 2017

I like to think of it as spring break for the tech set! And I’m honored this year to be speaking for the 7th straight year. Here’s where and when you can come say hi!, give me a hard time from the back of the room, or just catch up if you are in town. The Future of eCommerce Meetup ...

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