Author Archives: James McGovern

IP Telephony

You might have heard of Voice Over IP (VoIP), the ability to make telephone calls over the Internet, or in other words using the same pathway and protocol that your computer uses. Currently, the quality is not conistent enough to warrant wholesale migration – but that will change soon; the costs are significantly lower, and I would guess that would ...

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Conference: Idea Management/Imaginatik

At the Innovation Conference I attended, Hallmark Cards, Inc., presented their Keepsake Ornaments case study on Idea Management. They worked with Imaginatik and their online Idea Central product. Mark Turrell, CEO of Imaginatik, also spoke. Some initial steps Hallmark took at the outset of their Innovation project: * Obtained Senior Management approval. * Set a clear goal (develop new products ...

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Focusing the Innovation Process

“Leading-edge innovators have learned that, rather than generating lots of ideas, they can derive more benefit from a targeted event driven process that will enable them to capture the best ideas related to an specific issue” “Targeted and bounded programs produce better results than open-ended idea collection systems” “A seeming paradox of innovation is that most useful ideas originate from ...

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'Texting' is as good as calling for Filipinos

On the last FIC call, I recounted how my wife and I landed in Manila in January 2001, one day after the ouster of President Estrada – he was ousted by text messaging!! Text messaging is known as ‘texting’ or SMS (short message service). Texts are short messages sent by computer or cell phone to another cell phone. Philippines is ...

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