Author Archives: Glenn

The Web Applications Blog : Social Bookmarking for Business (tutorial) – ( Small Business Blog Center )

Dave Austin, over at the Web Applications Blog, has a great tutorial v-blog on how to use the del.iou.us bookmarking software in conjunction with Firefox in order to distribute it via RSS. I like his post on two levels, first because it explains how to use it, second because it demonstrates how v-blogging can be used in training.

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Constituent Evangelists

US News and World Reports has an article on its Web site about "customer evangelists."  With corporate evangelism, the goal is to find and identify those customers who are already crazy about your product or service–who are actively talking it up in blogs or Web forums, for instance–and turning them with loads of personal attention into "customer evangelists" who then ...

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a shel of my former self

In his blog, a shel of my former self, Shel Holtz makes Intra-sting points about intranets and wikis.

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Oops! How To Correct A Mistake On Your Corporate Blog

Shel Holtz writes in his blog, A shel of my former self, about how two companies used corporate blogs to react to mistakes they made. The example of how Barbara Krause responded should be required reading for anyone interested in corporate blogging.

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