For the past three to four years I’ve been an active mentor in the CivicX startup accelerator. I’ve been excited to mentor startups like EveryoneOn, WeThrive and others through this program. I’m excited to announce that starting in October, the Points of Light Civic Accelerator will launch a cohort focused on financial inclusion and economic mobility. CivicX is a 10-week ...

At SXSW 2018 we hosted the official Future of Retail workshop. My colleague Geoff Knox & I  led an enthusiastic group of retail professionals through Clearhead’s PSM framework and  had the opportunity to meet forward-thinkers like Peter Newell; he works on the intersection between product, innovation and technology at REI. Together we discussed how REI thinks about product innovation and test ...

It is already that time of year! I’m almost exhausted thinking about it, and it hasn’t even happened yet. That’s right. It’s time for SXSW. I’m very excited to be speaking for the 8th year in a row. This year myself and Geoff Knox will be running a Problem Solution Mapping workshop (based on gamestorming activities) for retail leaders. In this ...

{This post first appeared on the Clearhead.me blog} There are a lot of people, brands and technology companies out in the market talking about personalization. More often than not they want you to buy something to enable “next generation” personalization. At Clearhead, we believe that personalization needs to be powered by exceptional people, process, culture and technology and focused on ...